g999's Privacy Policy

2.1 — Primary Operational Purposes

g999 uses your data only for the purposes listed below. We never collect unnecessary or excessive information.

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service Improvement: To improve platform performance and user experience.
• Support: To provide effective assistance via 24/7 live chat and email.
• Fraud Prevention: To detect and prevent illegal activity, money laundering, and fraudulent conduct.
• Responsible Gaming: To monitor user gaming behaviour and maintain a responsible gaming environment.
• Communication: To send policy updates, security alerts, and important notifications.

2.2 — Marketing and Communication

With your consent, we may send you special offers, bonus updates, and promotional messages. You can opt out of such communications at any time from your account settings. Withdrawing consent will have no effect on your account or access to services.

3.1 — Technical Security Measures

g999 has adopted industry-standard technical measures to protect your data. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data transfers between your browser and our servers secure. The key security measures are:

• 256-bit SSL/TLS encrypted connections
• Encrypted database storage
• Regular security audits and vulnerability assessments
• Two-factor authentication (2FA) support
• Access controls and staff-level permission systems
• Automatic alerts for unusual login activity

3.2 — Data Retention Period

We retain your data for as long as your account is active and for any applicable period thereafter. After an account is closed, data may continue to be held for the following reasons:

• Fulfilling legal obligations
• Maintaining an audit trail of financial transactions
• Dispute resolution requirements
• Fraud prevention and investigation support

Once the above requirements have been met, we securely delete your data or anonymise it so that you can no longer be identified.

4.1 — Sharing Data with Third Parties

g999 never sells, rents, or provides your personal data to third parties for commercial purposes. However, data may be shared in the following specific circumstances:

• Payment Processors: Sharing necessary data with relevant financial institutions to facilitate bKash, Nagad, Rocket, Upay, and bank transfer services.
• Technology Partners: Technology providers who operate the platform — they may only use the data for the tasks they are directed to perform.
• Legal Obligations: When required by court order, regulatory authority directive, or legal process.
• Security Investigations: With relevant authorities to investigate fraud, misuse, or illegal activity.

When sharing data with third parties, we sign data processing agreements and ensure that they also follow adequate protection measures.

4.2 — International Data Transfers

For some services, your data may be processed on servers located outside Bangladesh. In such cases, we ensure that the transferred data is handled in accordance with internationally recognised data protection standards and that your rights remain protected.

5.1 — What Cookies Are and How They Are Used

Cookies are small text files stored in your browser. g999 uses the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure the platform's core functionality.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyse how the platform is used and improve services.

5.2 — Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent some platform features from working correctly. Detailed instructions for managing cookies can be found in your browser's help section.

g999 is an adult platform. Our services are for users aged 21 and above only. We do not knowingly collect any data from minors.

Age verification is carried out during registration. If we are informed that we hold data belonging to a minor, we will immediately delete that data and close the associated account. If you have any information on this matter, please notify our support team.

g999 reserves the right to update this Privacy Policy at any time due to changing circumstances, legal requirements, or service improvements. For significant changes, we will notify you by the following methods:

• Displaying a notice on the platform
• Sending a notice to your registered email
• Publishing an update message on this page

Continued use of the platform after changes are published will be treated as acceptance of the updated Policy. We therefore recommend reviewing this page regularly.